1. Delivery Times
We use the DPD parcel network for our deliveries and aim to deliver your order on the next working day to UK Mainland addresses if an order is received before 2:00pm Monday-Friday.
Selected areas can only be sent via the DPD Two Day Parcel Service, notification of this will be sent via email/SMS from DPD after your order has been dispatched.
All our advertised prices are Inclusive of VAT & Shipping (Postal Area Exclusions Apply)
2. Weather Conditions & Delays
Whilst we will do all we can to process and post your order within our stated time frame, the responsibility for delivery falls upon our delivery provider. Weather conditions can and will delay orders from being delivered, due to this we can’t and will not accept any liability due to events outside of our control.
All items are sent packaged in either a Jiffy Bag (Smaller Items) or Double Wall cardboard boxes, and may contain recycled filling to minimise damage to your order.
4. Areas we do not ship to
Please be advised we are unable to ship to the following locations:
Any orders to these postal zones unfortunately will be refunded in full.
Scottish Highlands – AB30-56, FK17-99, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41, PH49-50
Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Northern Ireland – All Postcodes BT
Channel Islands – All Postcodes JE & GY
Isle of Man – All Postcodes IV